Congressional Research Service: U.S. Public Diplomacy: Background and Current Issues

“…A number of challenges and questions currently affect the future of U.S. government communications with foreign publics… Determining public diplomacy roles, responsibilities, and coordination procedures among civilian and military actors has therefore become a central issue. In addition, with the rise and rapid evolution of Internet communications, the U.S. government must determine how to effectively communicate with foreign publics in an increasingly complex, accessible, and democratized global communications environment…”